C

Carlysle Diamond Tools

★★★☆☆
3.0/5
Based on 1 reviews

About This Business

Carlysle Diamond Tools is a company dedicated to saving contractors money by offering the highest quality products at discounted prices. They achieve this by buying direct from the manufacturer, ensuring that customers receive the best value for their money. Notably, many of their products are made right here in the U.S.A, highlighting their commitment to supporting domestic manufacturing. The company's product range is diverse, catering to various needs in the construction and fabrication industries. This includes resin pads, floor metals & PCD's, cup wheels, DIP pads, concrete prep and polish tools, countertop fabrication tools, backers and inner layers, and lapidary wheels. By dealing directly with manufacturers, Carlysle Diamond Tools eliminates intermediaries, thereby reducing costs and passing the savings on to their customers. Their mission is clear: to provide high-quality products at prices that help contractors and businesses succeed. With a focus on customer savings and satisfaction, Carlysle Diamond Tools has established itself as a reliable partner for those seeking top-grade tools without the inflated prices. The company encourages potential customers to subscribe to their mailing list to stay updated on special offers and new products, indicating a commitment to ongoing customer engagement and support. Through their direct purchasing model and commitment to quality, Carlysle Diamond Tools aims to make a positive impact on the construction and manufacturing sectors, one tool at a time. With representatives like Jim Redmond and Rick Kurzweil, who are readily available for contact, the company demonstrates its dedication to personal customer service, further enhancing its appeal to contractors and businesses looking for a trustworthy supplier.

Customer Reviews

1 total reviews

Write a Review
BH
Brock Hammerstein
June 05, 2025
★★★☆☆ 3/5
Report Issue
A Diamond in the Rough, But Mostly Just Rough

I'm not usually one to write reviews, but my experience with Carlysle Diamond Tools was a real letdown. As a contractor, I'm always on the lookout for high-quality products at decent prices, and their direct-from-manufacturer model sounded like a dream come true. Unfortunately, the reality didn't quite live up to the hype. The resin pads I ordered were subpar, and the concrete prep tools didn't perform as expected. I mean, I've used better products from other suppliers at similar price points. The real kicker was the customer service - or lack thereof. I tried to reach out to Jim Redmond, but he never returned my calls. Rick Kurzweil was slightly more responsive, but his answers were vague and unhelpful. For a company that claims to prioritize customer savings and satisfaction, they sure didn't make me feel like a valued customer. Maybe they're just too focused on cutting costs to actually care about the people buying their products. Needless to say, I won't be subscribing to their mailing list or recommending them to my colleagues anytime soon.

Is this your company?

Take control of your business profile and manage customer reviews.


What you get:
  • Manage your business profile
  • View all customer reviews
  • Option to remove inappropriate reviews
  • Priority support
Review Statistics
3.0
★★★☆☆

Based on 1 reviews

5
0
4
0
3
1
2
0
1
0
Company Information
Address

U.S.A

Added

June 05, 2025

Similar Companies
T
Tide Fit
★★★☆☆ 1 reviews
O
Orkin Pest Control
★★★★☆ 1 reviews
S
Sileo
★☆☆☆☆ 1 reviews
P
Purelink
★★★★☆ 1 reviews