Beacon
About This Business
Beacon is a leading provider of residential and commercial building products, serving contractors, distributors, and suppliers across the United States. With a strong presence in the New Kensington, PA area, the company offers a vast selection of shingles, low-slope roofing, siding, gutters, and more from top brands like Mastic, Owens Corning, Versico, Carlisle, Berger, and TRI-BUILT. The New Kensington location, situated at 201 14th Street, serves as a one-stop-shop for all exterior building needs, providing local delivery throughout the region, including New Kensington, Plum, Springdale, Tarentum, Freeport, Leechburg, Monroeville, Pittsburg, and Ford City. Beacon's team is dedicated to supporting customers in finding everything they need for their projects, whether it's residential or commercial construction. The company is part of the QXO network, which provides a range of business applications, including ERP, warehouse management, accounting, CRM, and business intelligence solutions, to help contractors and distributors streamline their operations and grow their businesses with confidence. With a focus on customer satisfaction, Beacon offers timesaving and business-enhancing solutions, including online access to view product options, plan deliveries, and more. The company's mission is to provide high-quality products and services that meet the unique needs of its customers, while also offering personalized support and expertise to help them succeed in their projects. As a trusted partner in the building materials sector, Beacon is committed to delivering exceptional results and building long-term relationships with its customers.
Categories
Customer Reviews
1 total reviews
Rachel Builder
June 05, 2025Disappointing Experience with Unfulfilled Promises
I'm extremely disappointed with the service I received from Beacon in New Kensington, PA. As a contractor, I rely on timely deliveries and accurate orders to keep my projects on track. Unfortunately, my experience with Beacon was marred by delays, mistakes, and unfulfilled promises. The team seemed disorganized, and communication was lacking. I was told that my order would be delivered within 24 hours, but it took over 3 days to arrive, and even then, it was incomplete. The online platform they touted as a timesaving solution was clunky and difficult to navigate. When I tried to reach out to their customer support, I was met with a generic response that didn't address my concerns. For a company that claims to prioritize customer satisfaction, I expected much better. The products themselves were of good quality, but the overall experience was frustrating and unprofessional. Until they improve their logistics and customer service, I'll be taking my business elsewhere.
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Company Information
Address
201 14th Street, New Kensington, PA 15068
Phone
Website
https://locations.becn.com/PA/New-Kensington/New-Kensington-PA-15068/337?utm_source=Google+BusinessAdded
June 05, 2025