Animalerie Ladry Ném'O
About This Business
Animalerie Ladry Ném'O is a pet store located in Baie-Comeau, Quebec, Canada. The company offers a loyalty program, known as the 'Club de fidélité Ladry Ném'O', which allows customers to accumulate points on their purchases, redeemable for discounts in-store. The program also includes perks such as a welcome gift, birthday gift, and notifications about promotions on preferred products. Customers can easily track their points and rewards without needing a physical card, as long as they use the same phone number in-store and on the application when signing up. The store provides free delivery within Baie-Comeau, with specific delivery schedules for different sectors, including Marquette, Mingan, and Saint-George. For more information, customers can visit the store's Facebook page or contact them directly at 418-298-2228. The store is open from 9:30 AM to 5:30 PM and is committed to serving its customers with a wide range of pet products and services. With its loyalty program and convenient services, Animalerie Ladry Ném'O aims to provide an excellent shopping experience for pet owners in the region.
Customer Reviews
1 total reviews
Aurélie Lavoie
June 10, 2025Disappointing Experience at Animalerie Ladry Ném'O - Not Worth the Loyalty
I've been a loyal customer of Animalerie Ladry Ném'O for over a year, accumulating points in their Club de fidélité program and enjoying the occasional discounts. However, my recent experience was a major letdown. I visited the store last week to purchase food for my cat, and the shelves were almost empty. The staff seemed overwhelmed, and it took them ages to assist me. When I asked about the loyalty program, they couldn't even tell me how many points I had or what rewards were available. The welcome gift and birthday gift they advertised were nowhere to be found. I ended up leaving without making a purchase, feeling frustrated and disappointed. The free delivery they offer is great, but it's not enough to make up for the lack of products and poor customer service. For a pet store that claims to be committed to serving its customers, Animalerie Ladry Ném'O fell short of my expectations. Until they improve their inventory management and customer service, I'll be taking my business (and my pet) elsewhere.
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Review Statistics
Based on 1 reviews