24 Hour Fitness USA, LLC
P.O. Box 2689, Carlsbad, CA 92018
About This Business
24 Hour Fitness USA, LLC is a fitness company that offers various membership options to its customers. With a commitment to providing a comprehensive fitness experience, the company has designed its memberships to cater to different needs and preferences. The Platinum Commitment monthly membership, for instance, requires a $59.99 annual fee and a $1 initiation fee, with the first month's dues waived. This membership option is non-cancelable and non-refundable within the commitment term, except as provided in the membership agreement. The company also offers personal and group training, as well as specialty classes, for an additional fee. Facilities, classes, and amenities vary per location, and customers are advised to check with their local club for hours and availability. As a health studio, 24 Hour Fitness USA, LLC is registered in various states, including Texas and Florida, and is committed to providing a safe and supportive environment for its members to achieve their fitness goals. With its headquarters located in Carlsbad, CA, the company strives to make fitness accessible and convenient for people of all ages, with membership options available for individuals as young as 12 years old, provided they are accompanied by a parent. The company's mission is to help its members achieve their fitness goals, and it does so by providing a wide range of equipment, classes, and training programs. Whether you're a seasoned athlete or just starting out on your fitness journey, 24 Hour Fitness USA, LLC has something to offer. With its commitment to excellence and customer satisfaction, the company has established itself as a leader in the fitness industry, and its members can expect a high-quality fitness experience every time they visit one of its locations. The company's focus on community and support is also evident in its approach to fitness, with a emphasis on creating a welcoming and inclusive environment for all members. By providing a comprehensive fitness experience that includes a wide range of equipment, classes, and training programs, 24 Hour Fitness USA, LLC is helping its members to achieve their fitness goals and live healthier, happier lives. As the company continues to grow and expand its operations, it remains committed to its mission of providing a high-quality fitness experience that is accessible and convenient for people of all ages and fitness levels. With its strong focus on community, support, and customer satisfaction, 24 Hour Fitness USA, LLC is an excellent choice for anyone looking to join a fitness club and achieve their fitness goals.
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Customer Reviews
1 total reviews
Tiffany Wells
June 09, 2025Overpriced and Underwhelming Experience at 24 Hour Fitness
I'm extremely disappointed with my experience at 24 Hour Fitness USA, LLC. As a busy professional, I thought their 24/7 access would be perfect for my schedule, but the reality is far from it. The Platinum Commitment membership I signed up for has been a huge letdown. The $59.99 annual fee and $1 initiation fee seemed reasonable at first, but the quality of service and facilities does not justify the cost. The equipment is often outdated and in disrepair, and the group classes are overcrowded and disorganized. I've tried to cancel my membership multiple times, but the non-cancelable and non-refundable policy has made it a nightmare. The personal training sessions I paid extra for were unhelpful and felt like a waste of money. The trainers seemed more interested in selling me additional services than actually helping me achieve my fitness goals. The facilities and amenities vary greatly depending on the location, but even the supposedly 'high-end' locations I've visited have been underwhelming. The company's mission to provide a safe and supportive environment for members to achieve their fitness goals seems like nothing more than a marketing slogan. In reality, the atmosphere feels impersonal and uncaring. I've been to other gyms that offer better equipment, classes, and training programs at a fraction of the cost. Unless you're looking to waste your money on overpriced and underwhelming services, I would strongly advise against joining 24 Hour Fitness USA, LLC. The focus on community and support that they claim to have is nothing more than a myth. As a member, you're just a number to them, not a person with actual fitness goals and needs. Save your money and look elsewhere for a gym that actually cares about its members.
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Company Information
Address
P.O. Box 2689, Carlsbad, CA 92018