100% Home
12 Walls Road, Penrose, Level 2, Auckland, Auckland 1061, NZ
About This Business
100% Home is a nationwide retailer of home appliances and electronics, with 45 locally owned stores across New Zealand. As a specialist in small and large home appliances, they offer a wide range of products from featured brands, including kitchen appliances, TVs, IT, audio, camera accessories, phones, washing machines, and more. Additionally, they have an exclusive SleepMaker bed range made in New Zealand. Each store is owned by individuals who live in the local community, providing a unique blend of personal customer service and the benefits of a large retailer. With a history of over 75 years, 100% Home has become a part of the New Zealand landscape, committed to giving customers the right advice and the right price. Their focus on service is strong, with locals serving locals and doing it right. Whether customers buy online or in-store, they can expect a high level of personal service and the benefits of dealing with a New Zealand-owned group. 100% Home's mission is to provide customers with the tools to make their home life better, with a range of products designed to enable better living through innovation. From cooking and cleaning to entertainment and relaxation, 100% Home has everything customers need to create a comfortable and convenient home. With a commitment to quality, technical perfection, and absolute reliability, 100% Home is the go-to destination for all home appliance and electronic needs. As a proud New Zealand-owned business, 100% Home is dedicated to supporting local communities and providing customers with the best possible service and products.
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Customer Reviews
1 total reviews
Kai Rogers
June 09, 2025Not Impressed with 100% Home's Service
I recently visited the 100% Home store in Auckland to purchase a new washing machine. As a long-time supporter of local businesses, I was excited to see what they had to offer. Unfortunately, my experience was underwhelming. The sales staff seemed more interested in chatting with each other than helping me find what I needed. When I finally got someone's attention, they didn't seem very knowledgeable about the products they were selling. I ended up having to do my own research on the different models, which was frustrating. To make matters worse, the price they quoted me was higher than what I found online. I was expecting a more personalized service from a locally owned store, but it felt like just another big-box retailer. The exclusive SleepMaker bed range they touted didn't impress me either - the prices were steep and the selection was limited. For a company that claims to have been around for over 75 years, I expected more. Maybe it's time for 100% Home to refocus on what made them successful in the first place: providing excellent customer service and competitive prices. Until then, I'll be taking my business (and my appliance needs) elsewhere.
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Review Statistics
Based on 1 reviews
Company Information
Address
12 Walls Road, Penrose, Level 2, Auckland, Auckland 1061, NZ